Privacy policy

Thank you for choosing Maaya Jewels ("we," "our," or "us") for your jewellery needs. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you interact with our brand, website, mobile application, and other related services (collectively referred to as the "Services").

1. Information We Collect

We collect the following types of information:

1.1 Personal Information: When you engage with our Services, we may collect personal information such as your name, email address, telephone number, billing and shipping address, and payment details. This information is necessary for order processing, delivery, and customer support.

1.2 Usage Information: We may collect information about how you use our Services, including your browsing activities, IP address, device information, and geolocation data. This data helps us improve our Services and provide you with a better user experience.

1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our Services. This includes information about your browsing behavior, preferences, and other statistical data. You can manage your cookie preferences through your browser settings.

1. Use of Information

We use the collected information for the following purposes:

2.1 Order Processing and Delivery: We use your personal information to process and fulfil your orders, communicate with you about your purchases, and provide customer support related to your transactions.

2.2 Personalisation: We may use your information to personalize your experience, such as recommending products or services that may interest you based on your browsing history or purchase history.

2.3 Communication: We may send you promotional emails, newsletters, and updates about our products and services if you have provided your consent. You can opt out of these communications at any time.

2.4 Analytics and Improvement: We analyse usage data to understand trends, improve our Services, and enhance your overall experience with Maaya Jewels.

2.5 Legal Compliance: We may use and disclose your information as required by law, regulation, or legal process.

1. Information Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

3.1 Service Providers: We may engage trusted third-party service providers to perform functions on our behalf, such as payment processing, shipping, data analysis, and marketing. These service providers have access to personal information necessary to perform their functions but are prohibited from using it for any other purpose.

3.2 Business Transfers: If Maaya Jewels undergoes a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

3.3 Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests or to protect our rights, safety, or property, as well as those of our customers or others.

1. Data Security

We take appropriate measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure. We implement industry-standard security practices and regularly review our security procedures to ensure the confidentiality and integrity of your information.

1. Your Choices and Rights

5.1 Access and Updates: You have the right to access, update, or correct your personal information. You can review and update your account information by logging into your Maaya Jewels account or by contacting our customer support.

5.2 Opt-Out: If you no longer wish to receive promotional communications from us, you can opt out by following the unsubscribe instructions provided in our emails or by contacting us directly.

5.3 Do Not Track: Our Services do not respond to "Do Not Track" signals from your browser. However, you can adjust your browser settings to limit the collection and use of your information.

1. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our systems.

1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other appropriate communication channels. Your continued use of our Services after such modifications constitutes your acceptance of the updated Privacy Policy.

1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@maayajewels.com.

By using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.